Coupon Restrictions Lifted

We have lifted restrictions on the following sets:

Katrina – Cosmic
Lili – Blue Mesh #2
Cutie – Kitty
Katrina – Steamy
Sofi & Isizzu – Marvelous Duo

 Welcome to the Summer Event! From August 18 – September 1.

The Marvel Summer Event is here! Most products are now 50% off. Here’s how it works.

Restrictions on Coupon

The following sets are not compatible with the coupon code:

Madison – Heavenly

Lili – Grand Prize

And Event set unlocks from the event.

Level System

-Progress to the next level goes up when you buy sets and leave comments (no spam allowed).

-An extra set is released when reaching a new level.

-Everybody is the same level. The level you see reflects the community as a whole. Everybody sees (and gets) the same content.

-There will still be regularly scheduled updates. These will be additional releases!

Tribute

For those that have all the sets they want but still want to assist in this community effort, we are giving you the option of making a tribute. You will not receive a product, but a tribute will assist in level progression tremendously. We don’t expect many of these, and you will need to contact us directly if you wish to make a tribute (max tribute allowed: $100).

How to Use Coupon Code

After adding sets to your cart, look for the coupon information on the left side of your cart page.

tm-coupons

Click on the left box next to “Apply Coupon” like the image above shows and input your code. In this case, use the code: marvel50.

Press enter or click on “apply coupon” and that’s it. If the coupon does not apply, this means your original order does not total the minimum of $20, or you have a set that is not compatible with the coupon.

Order Tracking

We have implemented order tracking for those customers who were having trouble receiving or wondering where their orders were. Follow this link to start tracking your orders:

http://www.teenmarvel.com/order-tracking/

tm-tracking

The highlighted text is what to look for. This can change between the following statuses:

Completed: The order has been completed, and you will be able to download your sets on this page or in the e-mail sent to you.
Failed / Refunded: Both statuses mean your order failed and was refunded.
Cancelled / On Hold: Your order is going through verification. Cancelled does not mean it failed, it is simply on hold until we get to your order.

If your order stays on Cancelled / On Hold for longer than 24 hours, contact us and we will solve the issue as fast as possible. If you want to know the reasoning behind a failed / refunded order, you can also contact us.

If you do not receive your set within 24 hours, please use our contact form and provide your order number.

Visit our model page and shop to get started!